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architecture

Business Challenges Drive Demand

Customer Expectations Meeting customer demand for a mobile-inclusive, in-store shopping experience
Offer Relevency Improve relevancy of offers to customers in real time
Lack of In-store Technology Integrate emerging technologies within store environment to optimize processes
Revenue Impacts Lack of inventory organization adversely impacts customer service and sales revenue
Shopper Insights Better understand shopper behavior 
Solution Outcomes

benefitsAcquire and engage customers with Intelligent Guest Wi-Fi, analyze foot traffic, gather feedback and reviews, capture leads and drive repeat foot traffic and sales.



benefitsLeverage customers social networks to organically build foot traffic and promote key products and services, influence sales in real-time



benefitsImprove retention and loyalty with instant rewards and automatic emails

Solution Track

To help partners align their IoT and Analytics capabalities with the appropriate solution path for success, Tech Data uses the following guide:


=solution track for this solution


starterStarter  As a solution provider, you have a fundamental knowledge of technologies but little to no IoT and Analytics practice



starterTransformer As a solution provider, you have an Analytics and IoT practice and are looking to scale and accelerate this segment of your business



acceleratorAccelerator As a solution provider, you have repeatable Analytics and IoT solutions and looking for ways to refine your business model to capture more mind share

Solution Resources

For a complete guide to the retail solutions in our Analytics and IoT Solution Catalog
  Download PDF



Interested in learning more about this solution?
  IoT.Analytics@techdata.com

For solutions available in Europe, visit
  Tech Data Europe



Wi-Fi Customer Engagement and Acquisition

Do More with In-Store Wi-Fi. VivaSpot is a critical tool for generating recurring revenue. iValu8’s VivaSpot™ Intelligent Wi-Fi works in conjunction with Cisco CMX and runs on Cisco / Meraki on premise plus cloud-based Wi-Fi access points to automate customer intelligence and marketing for SMB and larger customers. VivaSpot™ Intelligent Wi-Fi BOM provides your retail customers with data on their patrons and provides you with a recurring revenue solution.  

Connectivity
Wi-Fi, Wireless
Solution Track
Starter
Tags
customer, engagement, cloud, wi-fi, inventory management,,marketing, merchendising, retail
Solution Inquiry

Solution Rating


1 STAR = LOW | 5 STARS = HIGH


Technical Expertise
As a technical skills prerequisite, this rating is based on the level of integration required for implementation as well as the level of customization and configuration specific to the IoT and Analytics technology deployment.

Industry Acumen
For industry acumen, our solution consultants identify solutions that are more suited for particular segments and/or niche markets versus solutions that are more versatile and can be applied across multiple industries. This rating helps solution providers identify their options for expanding their market share, by honing their industry expertise or creating parallel sales across multiple industries.

Market Size
Market size indicates the relevant number of end-client targets for the particular solution. A niche market has a low rating but this only reflects the number of targets, not the potential revenue stream of market. A high rating indicates a larger market pool.

Cloud Consumption
Some solutions and use cases trigger more cloud consumption than other solutions. The level of data loads, storage needs, and network configurations affect cloud consumption.

Disruption Level
This rating is to provide a sense of expectation for solution deployment. Some solutions may require training and process adoption where other solutions effective “out of the box” on day one.